Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Verizon not validating my request for an iPhone X through the Apple Store
JAMTUF90
Member

I woke up at 3:00 AM to order an unlocked iPhone X from the Apple Store.  Everything went well until I got to the Verizon verification page.  I kept getting a message to check my phone number and was eventually locked out.  I checked again at 4:10 am.  The phone I wanted is sold out and Verizon is still not validating my request to have a phone shipped at a later date.  This is really unacceptable.

Labels (1)
0 Likes
Re: Verizon not validating my request for an iPhone X through the Apple Store
Loquat
Sr. Member

I know that Apple's system was really struggling this morning.  I'm think it may even be an error on their part.  I wasn't allowed to access their system until 15 minutes after the scheduled pre-order time.  Hopefully this will get resolved to the benefit of the customers.  Best of luck to you!

0 Likes