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Then go to T-Mobile.
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We greatly appreciate your service to the country! We always want to ensure you get the best value. Please send us a Private Note and we can offer you more personalized support.
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Move on to t-mobile and don't look back. I don't get it though if t-mobile is so great why are their customers coming over to verizon lately?
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Hi, sure, could you tell me how I could send you guys a Private Note? I called your customer service department earlier and then a person answered and asked for my name and then everything went mute! Please let me know, I would appreciate it, thanks!
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And for the people who are saying "just go to Tmobile", the point of this post was to allow Verizon to be competitive and offer me something that would make me want to stay.
I'm very aware that I can simply switch over. That wasn't the point. Thanks anyway.
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Good luck, post back what great deal they offer you to stay then more people complaining can get the same deal.
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I am sorry for the hassle this has caused as we want to easily offer you the needed support. Please click on our handle name above and you will be presented with an option to send a Private Note.