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Will $650 trade in credit transfer to new device?
N_Telford
Member

Hello! Last year I traded in my iPhone 6 64GB for the iPhone 7 32GB during the pre-order offer that paid off the 24 month installments on the 7 by tacking a credit each month onto the bill. I’m now interested in purchasing the iPhone X when it is available for pre-order and would like to know if the credits from my 7 would be transferred over to the X if I decide to get it. If not, would I be able to use the remaining credits to buy out the rest of the installments on the 7 and trade it in for credit? Thanks!

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Re: Will $650 trade in credit transfer to new device?
Ann154
Expert
Expert

No. You have to pay the remaining balance of the device payment agreement in order to enter into a device payment agreement. This is the balance before the bill credits are applied. You also forfeit any credits that you haven't received yet. You could potentially trade in the iPhone 7 for a new set of bill credits if there is such a promotion with the iPhone X.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Will $650 trade in credit transfer to new device?
Ann154
Expert
Expert

No. You have to pay the remaining balance of the device payment agreement in order to enter into a device payment agreement. This is the balance before the bill credits are applied. You also forfeit any credits that you haven't received yet. You could potentially trade in the iPhone 7 for a new set of bill credits if there is such a promotion with the iPhone X.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.