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Correct Answer!
Xr white screen
Jdifranco
Member
‎03-30-2020 02:49 PM

xr blank screen

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Correct Answer!
Re: Xr white screen
vzw_customer_support
Customer Support
‎04-01-2020 02:57 PM

Thank you for reaching out! We know the importance of having a working device. To clarify, is your device currently stuck on a blank or white screen? If this is the case, have you already tried an unresponsive reset? Step by step instructions on how to do so are also provided at this link: https://www.verizonwireless.com/support/knowledge-base-220219/ .  MatthewI_VZW

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