Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Years of future payments tossed in the trash!
BILLEA95
Member

I am DONE playing jockey between you and apple! I paid you for a brand new iphone x! NOT GARBAGE THAT DOES NOT WORK! I paid you for the most expensive phone on the market and your answer to your non working theft? IS NOT AN ANSWER! I am joining the others! The amount of stress your theft has caused me is unforgivable! It is going to take years to recoup from what you have stolen from my mental health! I AM DONE! We are going to prepaid, prepaid that is NOT VERIZON! WE DONT NEED YOU! We chose you! WE wont make that mistake again! THIEVES! SELLING JUNK! THAT DOES NOT WORK!

Labels (1)
0 Likes
Re: Years of future payments tossed in the trash!
vzw_customer_support
Customer Support

BILLEA95, we are truly saddened to hear that you have been experiencing issues with your phone. Getting a new phone should be an exciting time rather than one that creates stress. What has happened? How might we assist?

 

LorenB_VZW

Follow us TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response registry . This ensures others can benefit from our conversation. Thanks in advance for your help with this!!  

0 Likes