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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
cannot stream without wifi iphone
kckendler
Member

My husband and I cannot stream without wifi.  we have a iphone 8 and iphone XR.  we have unlimited data but can't seem to get any data when away from  wifi.

 

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Re: cannot stream without wifi iphone
vzw_customer_support
Customer Support

kckendler, we want to make sure you and your husband are able to stream away when you are not connected to Wi-Fi. Allow us the opportunity to investigate. When did this concern start? Do you receive an error message when you try to use the internet when Wi-Fi is off? Does this happen everywhere you go? Or only at a certain location?

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