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hot spot
Virginia91
Member

Not sure if it is related to a recent upgrade or that we changed to an unlimited data plan this weekend, but now we don't have the hot spot. What happened?

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Re: hot spot
vzw_customer_support
Customer Support

At times this feature can be mixed up during a plan change. But not worries this feature can be added back to your account. CecileC_VZW

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Re: hot spot
Ann154
Expert
Expert

@Virginia91 wrote:

Not sure if it is related to a recent upgrade or that we changed to an unlimited data plan this weekend, but now we don't have the hot spot. What happened?


Which plan did you switch to? If it was the Start Unlimited Plan, it doesn't have the mobile hotspot feature included in the plan. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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