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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone X stopped receiving texts
Bwede
Member

My phone stopped receiving texts from everyone except for the other phone on our plan. Anyone know how to resolve this? I tried all the troubleshooting methods and nothing is working. 

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Re: iPhone X stopped receiving texts
vzw_customer_support
Customer Support

Bwede, making sure that you're able to receive all text messages is of the utmost importance. We'd be glad to help right away. What type of texts are you having trouble receiving (iMessages or SMS)? When did this issue begin? Are you able to receive/make calls to other contacts?

 

LauraF_VZW

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