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iPhone XS LTE with 3+ bars, but poor/no real connection
Birdman21
Member

I recently upgraded my IPhone 6 to an Xs. 

now, in areas I had a slow, but decent data connection I show more bars and LTE service, but I can’t even pull up a simple Webpage or use an App that requires data.

It seems to change daily.  Some days I have a decent connection, some days I can drive from one side of town to another and at no time receive a data connection.

 

area: Florida, 32439

 

troubleshooting attempted:

I have put the phone into airplane mode and then turned the airplane mode off to reset tower connection, that doesn’t seem to have an effect.

 

I have restarted the one and closed all applications.  That did not seem to have an effect.

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Re: iPhone XS LTE with 3+ bars, but poor/no real connection
Birdman21
Member

Of note:

 

my son has an IPhone SE and will have a data connection when I don’t.  My wife still has an IPhone 6 and will also have data when I do not.  Ironically, I will typically show one or two more bars than they do.

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Re: iPhone XS LTE with 3+ bars, but poor/no real connection
Birdman21
Member

Clicking Email on reply

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Re: iPhone XS LTE with 3+ bars, but poor/no real connection
vzw_customer_support
Customer Support

Birdman21,

We are sorry to hear you are having troubles. Help is here. What city and intersection are you near? When did the concerns begin? How are text and voice services?

KatiM_VZW

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