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iPhoneX -- Battery Bulge
MarinaPFL
Member

My iPhoneX battery is overheating and expanding causing the iPhone to bulge out of the casing. The phone is less than 2 years old! This product malfunction  is a serious product safety issue! Unfortunately neither Verizon nor iPhone offering to replace it. And to top it, Verizon's Device Protection (a $17 per month policy)  is asking for $229 deductible to ship a refurbished replacement!  Buyer beware - the iPhone quality is not what it used to!!

 

iPhone Battery BulgeiPhone Battery BulgeiPhone X battery expanseiPhone X battery expanseShould iPhone do this?!!Should iPhone do this?!!

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Re: iPhoneX -- Battery Bulge
vzw_customer_support
Customer Support

We take these matters very seriously, MarinaPFl. Your safety is critical to us and we want to look into this further. Please meet us on a Private Note so we can continue working on this matter.

-Gerson

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Re: iPhoneX -- Battery Bulge
Ann154
Expert
Expert

Find a qualified iPhone repair shop and get it fixed ASAP. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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