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iphone x is frozen
Isabelladawsan

My iphone X is stuck on the black screen with a white apple logo on the front of it. :/. I tried to hit the up volume, then down volume, and then side button and the apple logo is just frozen on the front.

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Re: iphone x is frozen
vzw_customer_support
Customer Support

Hello, Isabelladawsan. How long has the device been powered on since this happened? TaylorH_VZW

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