Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
my phone has been frozen ever since I order the new phone

I place my order for The new IPhone X last night ,after midnight,the order still says not finalized.

my problem is that the screen it’s been frozen since,it has the searching ring in the middle of the screen,and I’m afraid to reboot and loose my order.

please advise.

Labels (1)