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Cloud contacts backup failed, solved for me
MisterTee
Newbie

I was getting the above message on my Nexus 6 frequently.  Then I got a message from VZ notifying me my Cloud account was being closed to inactivity.  When I checked my Cloud contacts it hadn't been updated for a long time.  After reading a few posts, I tried the Settings>Apps>Cloud>Storage>CLEAR CACHE method.  The contacts are now current.

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Who I have the same questioned this topic