Have had a 4g extender for over 8 months with no issues. I have had fantastic service since the day I plugged it in until about 4 weeks ago..
My phone seems to disconnect for the extender for no reason. I could be standing right next to it and the signal is gone and I have no service. The extender says "In Service". Then a few seconds later the signal will reappear and all is well. IF I have a signal and I make a call it works as it should, sounds like a land line, no noise and perfect reception. I can stay on the phone for hours with no issues. But if I hang up the phone the signal is gone. I have had my cable service (Spectrum) checked and had no issues. I have changed routers to see if that was the problem with no luck. After spending 4 days and about 5 hours on the phone with Verizon tech support the only thing they can come up with is that there was a problem with my phone. The Galaxy S7 worked fine for 8 months why would it stop all of a sudden. So I upgraded my phone to a Moto Z Force Droid great phone by the way and it does the same thing.
I guess my real question is can the extender go bad and still say "In Service" ?
I am not going to spend another $249 on another extender if it is only going to last less than a year.
Any ideas?
