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Lost my trade in
LeLe6715
Enthusiast - Level 2

I'm very upset.  I've spoken to numerous agents and they can't find my trade in.  It's very negligent for a company to hand out shipping labels and not document any of that information into the account.   Now my phone is lost, no credits were received and I'm very iffy about sending them another phone.  This is not okay.  I want something done.  I can tell by this forum I'm not the first and won't be the last.

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