I got a new phone and I am trying to activate my message+ account so I can restore my messages. I click on activate account and it says starting service then just goes away. It never does. I can login to the web interface and see all my old messages as well as my new messages. I only see new messages on my new phone. When I look at settings in the web interface there are no devices associated with the account. How can I force the new phone to activate my account?