Who I have the same questioned this topic

It says I'm inactive and it will disappear if I don't backup? Now I was just using it to listen to music on my phone the other day and that would be actively using it. Why the [removed] did my music photos videos I appear? my phone backed up and only saved the contacts. The original media was from a Samsung and now I use iPhone. I understand it isn't compatible with iPhone but I still can't access my [Removed] media from desktop?? What kind of be is this I want my media back I had a ton of music and personal pictures I now will never be able to access due to the lack of thought put into this whole service.

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