Who I have the same questioned this topic

Seriously??  A $5 late fee with the very first new payment date (from the 5th to the 2nd of the month)?  Better update your automatic messages, as two days before the 5th (yes, 5th), I received a message that read my payment was due in two days.    And, because Verizon sent a late alert, perhaps the fees should be waived until Verizon catches up...with itself.

What a rip-off.  I am paying for a service in advance and still get hit up with a "late" fee (the payment was on-time per text message.)