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Verizon sent my account to collections without resolving dispute.
wani_guanxi
Member

I had a verizon wireless account which I disconnected after 2 year contract. Everything was verified by me that I don't own them anything and I was no more on contract, but after some time verizon sent me a bill with early termination fee on it which I disputed. Every month I was calling them, I got response that my account is under review. Suddenly this month, I received a mail from Collections and my account was sent over to collections without notifying and telling me anything regarding the status of dispute.

This is such a harassment from verizon and now that I am going over reviews and comments on forums from other people, verizon is in this bad practice of doing this to so many customers.

I am not coming back to verizon anymore for my whole life.

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Who I have the same questioned this topic