Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I have had VZW for a few months now with excellent service. Now I have 3 devices that are getting speeds of approx .3 MB/s. Before hitting the 22 GB mark, the speeds were about 3 MB/s. This only started about 2 weeks ago at home (33428). Prior to that there were no speed issues in the rural area. I find that when I go to work (32446) I have no issues with speed.
I have contact support once which did not resolve the issue and blamed it on the 22 GB cap. I have restarted the devices, reset network settings and the issue persists. It makes me think that this issue is somehow tower related.
The only way I can really get any data to function is to turn off LTE.
Please help. I recently switch led to VZW and would like to keep my service, but it needs to be usable.
Thanks,
Ty