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have to enter the number i'm calling twice before it goes through
KATRUN78
Newbie

Why do I have to enter the number i am calling twice before it goes through.  It doesn't matter if i dial the number directly or go from my contacts, either way i have to enter the number twice.  It is quite a hassle since sometimes I don't know the number and am now having to look at my contacts list, write the number down and then dial, and then dial again.  I have been on the phone with tech support a few times regarding this and they are not able to fix the problem.  I know that Verizon isn't a strong carrier when i live, however, this is a new problem that just started about 2 months ago.

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Who I have the same questioned this topic