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How do I bypass envelope information in voicemails?

I am trying to find a way to listen to my voicemails without first having to listen to the very long, slow, recitation of envelope information. Some posts claim you can do this while logged into voicemail through personal options, but this is false. Once I hit 4 for personal options, my only options are to change my password (1), personal greeting (3), or language (5). Pressing (2) for administrative options just gets me an "invalid response" message.

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