I have a Galaxy S8+ and signed up for Total Mobile Protection. I cracked my screen and want to get it repaired. I live close to Chicago so there have to be repair options near me, even if I have to drive to them. When I try to contact Tech Coach / Asurion, they just ask me for my zip code and tell me that it is unavailable in my area. This can't be true. I have tried asking them where I can go and get it repaired, but they refuse to answer me. This program is useless and frustrating.