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Who I have the same questioned this topic

Your Verizon Messages account was recently accessed from a new browser or device
shahshr
Newbie

(Apologies for bad title, I want somebody else to find it while doing any searches in future so kept the wording as I received it)

About 40 mins ago I got an SMS stating this :

Your verizon messages account was recently accessed from a new browser or device:

Firefox on Windows 8.1 at 4:42 PM EDT on 5/2/17 using IP : [Removed]

Within 5 mins of that, I got google verification code on my SMS and then two SMSes stating GV (google voice) verification codes.

Then I got email on Gmail stating my current mobile number which was being used to forward my GV number was unlinked !

I am not aware about above IP. I had not logged on to Firefox on Win 8.1. I had not accessed Message+ app on my phone. I had not installed that app anywhere else too. I, infact, didnt even remember my "my verizon" password.

First I unlinked all my Google apps & signed out from other web sessions. I changed my google password. I then added back my GV forward number. Later I reset my "my verizon" account which showed somebody had logged on to it about 10 mins ago (4:48p).

What could have happened ? What else can I do ? I dont need Messages+ app anymore ( I installed it as I was travelling out of country in Feb and wanted access to my SMS and I didnt have international plan there ).

Thanks

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Who I have the same questioned this topic