I have a Gear S2 from Verizon. It's been working fine for a little over a year until I started experiencing severe battery drain. I sent it to Samsung for repair and now I cannot re-activate the device on Verizon. The phone number says: (000)000-0028 under "Gear Info". I've contacted Verizon Tech Support (who also spoke with Samsung) and they believe it's a "software" issue. Meanwhile, Samsung believes it's a "carrier" issue. Everything else works fine - it pairs with an S8 via bluetooth, however I bought the device for it's standalone capability making it useless. Anyone else experience activation issues after a Samsung repair? I've seen a couple posts where people from T-mobile experienced issues but haven't found any from Verizon. I'm wondering if the wrong carrier software was loaded on my watch (?). I dunno, but I'm at my wits end with being pawned off from company to company without anyone actively trying to figure out what's wrong. It worked prior to repair!!!