Visited retailer yesterday to switch out my sons phone. We have kept a LG Cosmos for backup when something breaks and honestly it has been the best phone. My son recently purchased an iPhone 5C. We were informed yesterday by a company rep on the phone that as of December all "3G" phones will no longer be supported! And, on top of that, no-one in the store had been informed of this!
Terrible idea for the following reasons:
1. Not all of us live in urban areas - we use verizon because it is the best network in our area but even so our service goes from 3g to 4g depending on where you're at, and if you use your data limit.
2. The company should not dictate to their customers what type of phone to buy. If I pay may bill and choose to stick with "old" tech because it's what I like that's my prerogative.
3. Many of the older folks I know don't want a smart phone
4. The older flip phones usually are better at making calls and texts than the smart phones are.
5. When I'm out in the boonies on our ranch, often a flip phone will connect/pick up the network when the smart phones wont.
6. Some of us get tired of all the "connection" and simply want to make a call, not have internet constantly.
I am not a happy camper for the above reasons and the fact that not once has this information appeared on my bill in bold or on this website. Better customer service please not worse!