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Service keeps going from 4Gg to 3g to 1x, Samsung Note 8
miamiu_27
Enthusiast - Level 2

This just started on Friday. I have had Verizon for 14 years, same house same internet nothing has changed. On Friday 24 Aug my calls kept dropping. I thought it was the person on the other end then I realized it was my service. I have contacted customer service, things i have done....

1. Reset my phone

2. Reset my network settings.

3. Pulled my sim card

4. Went in and changed my mobile network back to LTE/CDMA. (it was on Global I have not idea why)

5. Tried to use wifi calling, CALLS still dropped.

What is going on???? I have Verizon because at the time it was the only service that was reliable in my area. My zip code it 30291.

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