For many years, we have had no reception inside our house or in front or backyard. We have to walk down the street. Since we are now reliant on reception and not "possible" reception or "no" reception at home and after reading all of the unsatisfied customers and results in these discussion areas, we are considering switching providers as we know our neighbors phones work inside our home (a different provider). From what I read, it looks like Verizon is not real effective in solving this nor do i want to spend time on the phone (can't do it anyway) with a tech. Any recommendations here? Thanks from a longtime (15+ years) Verizon customer.