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After days of trying to figure this out, the Smart Family Companion app, the VPN, and the associated certificate can all be deleted / removed as if nothing was standing in the way on my daughter's iPhone 6. I have spent hours on the phone and in chat with Verizon and they do not have a fix other than to refund me the monthly fees.

iOS 12 seems to make this an even SIMPLER process for her on her phone. Nice job, Verizon.

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