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Why don't I see any activity on FamilyBase?
dncnshu00
Enthusiast - Level 2

I recently added FamilyBase to our plan to monitor our daughter's cell phone usage.  It worked perfectly for the first 2 months.  Now suddenly it is showing me nothing.  It says she has had zero activity on her phone for the past 5 days.  I know this isn't true because I can look at her usage on My Verizon and see that she has been texting and making phone calls.  How come FamilyBase is not reflecting this activity???  Frustrated!

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