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Chat not working!
SD-777
Enthusiast - Level 1

On the website and in my iphone app Chat doesn't seem to be working.  On the website I see the "Chat with us" button, it's not greyed out and doesn't say busy but when I press the  button nothing happens.  I've tried clearing cache/cookies and have tried with 3 different browsers.

On my iphone when selecting Chat I just get a spinning circle for several minutes where sometimes I have to force quit the Myverizon app, other times I just get a generic error message.

I can only assume that it's an issue on Verizon's end.  Any advice or update to get this fixed?

Who I have the same questioned this topic