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Verizon SmartFamily, phones not sharing their location?

 I just purchased installed Verizon SmartFamily.  We have 4 phones total.  me (account holder) with S9, my wife with S7, and 2 kids with Iphone8.


I have the app working fine on my phone so I can see the kids location.  However, my wife phone says the other 3 phones are not sharing location.

I've tried looking at settings and I can't seem to figure out to get the other share location with my wife phone.


Please help.  Thanks.

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