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How can you actually get a billing problem fixed?
Frustrated10M
Enthusiast - Level 1

From the first month I bought my phone plan there were billing problems. I call every month and they say it will take 30 days to see the fix on my bill.  Each person assures me that the reason I have to spend so long on the phone is that they're going to fix it once and for all.  The next month the bill is still incorrect with no fix.  I'm out of ideas as to how to get it corrected.  Does anyone have a way?

Who I have the same questioned this topic