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Volte/WIFI calling Issues

I have an S10 Plus that doesn`t have the option for volte. I can select HD calling but it doesn`t do anything. I cannot talk on the phone and use mobile data at the same time. 

The useless blockhead from Verizon that I talked to said that my $1000 phone can`t do 2 things at the same time??

My wifi calling doesn`t work either.

Any ideas besides switching back to AT&T? Their phones apparently can multitask....... 

Who I have the same questioned this topic