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Who I have the same questioned this topic

Can't pay my bill online
gfontes
Enthusiast - Level 1

I have been using online bill pay for years, today I log on and try to pay and when I hit the confirm pay button, it just refreshes the page. I've tried different browsers, same issue. So I try the chat option, operators all busy, wait.

So I called the support line, and guess what, all operators busy, wait...

This is not what I pay for or expect in customer service.

Bye Verizon....

Who I have the same questioned this topic