OK, Lets see if someone from Verizon does something here other that EATING my valuable time with no answers. I was charged over $130 on International calls. I never make calls to foreing countries using the cellular service. Never, period. I did not made, recognize, authorize or agree to those so "international calls" I was charged on my account. Unfortunately I was on autopay and they hit me.
I requested an inmediate refund, and they said NO, they have to "investigate" and keep saying it was calls made from my phone and I keep saying, completely sure, that I did not. last rep offered me to block international calls??? and A REFUND of 30% (Why!!!) of the charges. I am wondering what is the logic on all this nonsense. What a royal waste of time. So get me my money back Now, completely, THEN Invesitate all you want and find out WHAT THE heck happened to my bill.