Who I have the same questioned this topic

I don't know what Verizon is doing, but we've been super loyal customers because of the extensive coverage. All of a sudden, calls are dropping on streets where there was never a problem. There's an entire neighborhood I drive through that no longer seems to have coverage. And calls in our house drop constantly - I have a Galaxy S8+ and my husband and kids have Pixels. Something is clearly going on with the network. It shouldn't be this hard to use our phones.