I'm starting to think I made a mistake in switching to Verizon. I explained in the store that I had an AT&T microcell due to poor/no coverage in the house, and even with wifi calling I can't text Android phones without it. They danced a bit, but led me to believe that Verizon tech support could offer similar capability with a service extender. Several epic calls later, tech support has not provided a service extender or solved the problem. So here I am, 4 months in, and I can't reliably text or group text if one of the targets is an Android phone. So questions:
1. How do I get the ability to text, which was working flawlessly until I switched to Verizon, without switching back to AT&T?
2. Why can't Verizon be honest that they are not going to provide a microcell/extender instead of keeping you on the phone through 3 levels of tech support?
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