I am a 15 year customer. (add that up, $250 a month for about 15 years). All 3 of my lines are eligibile for new phones. I am realizing all the great specials are only for new customers. Ugh so frustraing. I have been waiting for Black Friday to upgrade all 3 of us. The Two for one is for new customers only. Most of the deals are for new clients only. I run a business, and customer retention is more important to us that anything. Treating our exisiting clients like gold is our first priority. I don't get why Verizon doesn't offer its exisiting clients the same deals. Off on my hunt to switch to someone else who will offer me the same great deals for my 3 lines. There are some great deals out there with other carriers folks!