It took me 1 month, but after several trips back and forth to the verizon store and many hours on the phone with customer service, I finally received a phone and my number. After adding a line on my account for my wife, we had a horrible time porting her number from AT&T. Since transferring service providers, we were supposed to be given a $250 promotional gift card. WE NEVER RECEIVED IT. No customer service in-person or online can help me and I just want to say that this if awful service.
