Who I have the same questioned this topic

why did verizon delete all traces of its 1 day thanksgiving day sale this year?

it included getting at Note 10 plus for a discount of $1400 ($400 port number + $400 trade in + $600 promo credit) I have an emailed order summary from verizon on 11/28 to prove it. 

the $400 trade in and $600 promo were to be applied in 24 months discounts of $16.67 and $24.99 respectively. the $400 port is to be paid via mastercard giftcard.

recently, on my verizon wireless account, i've noticed i'm getting a promo credit for $14.58 per month on the note 10 plus line.

that credit only equals $350 not the $600 that was part of this 1 day promo.

my order summary states i'm suppose to get 24 credits of $24.99  *NOT 24 credits of $14.58

now Verizon chat (Adrian and his superviser Terry) flat out states that there was no such promo... smh  and they refused to look at my emailed order form that verizon sent me on 11/28.