Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Who I have the same questioned this topic

Verizon signal strength
Anandsathya
Member

I have been calling Verizon tech coach and customer service for the last three months about the signal strength. I live in a full 4GLTE coverage area but I struggle with a single bar signal that keeps fluctuating. I am tired of calling the customer support. They made me wipe my phone twice and start over. They made me use WiFi calling, but that does not work either. They kept telling me that a booster will be ordered but it's always on backorder and never ever gets shipped. They also said they will deploy network engineers to call me, no one called. I am a customer with Verizon for 10 years and I am so disappointed now. Today an associate made me wait on the line for more than an hour telling me that she is transferring me to an advanced support. Is anyone else experiencing such poor response from customer service.

0 Likes
Who I have the same questioned this topic