Who I have the same questioned this topic

I have yet to receive a valid reason why I am not getting the $200 offer. When I switched to Verizon from AT&T this was presented to me. All of the requirements were met. I get the standard rejection notice. I would like the EXACT reason why my line didn't qualify. I have already contacted Verizon twice and they just say we will look into it within the next 10-14 days. No one will give me an answer. The last time I talked to them I emailed all the original paperwork.  Paperwork they should already have access to.  I feel like I was told a lie and Verizon keeps giving me the run around.