So there must be some sort of Verizon outage in our area seeing as how both mine and my wife's phone have just lost service. Outages are understandable. The frustrating part for me here is that both me and my wife have been trying for far longer then we should have to to simply report the issue. I'm on my pc here and under the support tab there should be a link somewhere to report issues. The best my wife has been able to locate is a call if you think you have service issues number. How bass ackwards is that? Hopefully this message makes it to someone who can figure this stuff out, because I've reached the end of my patience for the evening.