Accessibility Resource Center Skip to main content
iPhone 16 Pro Max on us. With new line on Unlimited Ultimate. No trade-in req'd. Buy.  |  Plus, get overnight shipping on us. With new smartphone purchase and new line. Online only.  |  Details
end of navigation menu
Horrible customer service experience
ck288
Enthusiast - Level 1

Verizon customer service is the absolute worst. Just spent 57 minutes on the phone and spoke to 9 representatives.  In addition to the multiple other calls I made to them earlier in the week where I attempted to get to a live person with no success. They do everything they can to get out of speaking to you.  Every rep you speak to says you've reached the wrong department. What an embarrassment. I would be ashamed to work for a company like this.

Looking for a new cell phone provider pronto!

Labels (1)
Who I have the same questioned this topic