Accessibility Resource Center Skip to main content
iPhone 15. Newphoria. Get it on us. Online Only. No trade-in req'd. Limited time offer. Buy  |  Details.
end of navigation menu
3.2M Members 4,564 Members online 269K Discussions 43.9K Solutions

Who I have the same questioned this topic

Windows 10 can't get network settings (hot spot won't work)
efarm
Newbie

ISSUE: My Verizon MotoZ4(2) 5708 hotspot displays on my Windows 10 computers as an available network but after entering its password I get “Windows can’t get the network setting from the router.” On the phone I go to the hotspot, manage allowed devices, limit 10, allow all devices is grayed out, none appear, I try to add allowed devices, I enter the requested MAC address (for the HP desktop B0-35-9F-DE-BA-D4; or Dell laptop AC-72-89-CS-6E) and “cancel” is the only working option – “OK” is grayed out. Would like to activate the "all" devices choice. How do I get around this or is there another solution to getting beyond “Windows can’t…”? Have tried the online suggestions, chat, Verizon and beyond. Motorola says talk to Verizon. David

Labels (1)
0 Likes
Who I have the same questioned this topic