Hello,
I ported over from Sprint last month and applied for the $300 rebates using the promo code, BYODATHOME300 as shown in the fine print. I brought over 5 lines total but the first 4 were done a week earlier.
After I applied for the rebate, I realized that there is another promo code, BYODATHOME250, that should've been used based on the Unlimited plan I had chosen. This is not disclosed anywhere in the fine print. Anyways, I was starting to be very concerned since this was a lot of money $250 x 4 = $1k, at minimum...
So I contacted customer support and explained what happened and the customer agent told me that the amounts would be automatically adjusted and I would get the right amount - I have the chat transcript. Today, however, I received notification that all four were denied due to invalid lines. Please help me VERIZON.
