I recently brought several lines to Verizon from Sprint.
I did so with the understanding that there would be a $300 rebate associated with each phone that I brought.
I used the promo code BYOD300.
As I completed this process I confirmed with Reps both on the phone, and the online chat, that I would be receiving these rebates.
I recently attempted to check the status of the rebates, and was informed that the unlimited plan that I signed up for was not eligible. They tried to hold me hostage, telling me that i would not receive them without upgrading my plan.
I reaffirmed that the start unlimited plan was eligible for the rebates with a representative over chat.
I would like for a customer service representative to reach out to me, and to ensure that this rebate is applied. If it is not, be assured that I will take my business elsewhere.
