In the last few months we have been encountering more and more dropped calls and poor reception - call reception goes in and out during the call.
We had great service up until a few months ago. Now it is deteriorating quickly. I have to keep a land line just to receive/make calls. In this household we spend more than $500 per month and we have been a loyal customer for over 15 years.
I was on chat earlier going through all the AI prompts to be put on hold for a live chat agent to then be disconnected.
I have asked our neighbors and they have also seen deterioration in the service. Driving a two block radius calls are lost. That never used to happen.
What's going on Verizon? Is T-Mobile/Sprint now the service provider that we need to move to?