Customer service is a joke. Bought a new phone and line for a new business. The business wasn't up and running yet, so I didn't use the phone for about 2 weeks. Verizon suspected fraud and disconnected it. I paid over 800$ to reconnect and paid the phone off. I was assured the line would be reactivated. After talking to customer service for 3 hours one night, 2 hours the next, and being redirected to countless people that do not know ANYTHING, the phone can not be reconnected with the original number. This is after I spent thousands on lettering trucks and printing business cards with said original number. Verizon is a joke of a business who does not care about its customers. I will make it a point to tell everyone I know about this and put it on every social media outlet I can think of.
